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Back to ISAWITFIRST

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  • Financial Services
    • Frasers Plus
  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product info
  • Returns & Refunds
    • Returns
    • Refunds
  • My Account
    • Customer Service
    • Getting Started
    • Technical Issues
  • Legal & Privacy
    • Terms & Conditions
    • Privacy and Cookies Policy
    • Other Policies
  • Contact Us
  • Financial Services
    • Frasers Plus
      Frasers Plus
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product info
      Product info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • My Account
    • Customer Service
      Customer Service
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Legal & Privacy
    • Terms & Conditions
      Terms & Conditions
      9. Complaints

      9.1       We take Customer feedback very seriously and aim to deal with complaints as quickly and effectively as possible.

      9.2       To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Service HERE. To assist us in dealing with your complaint, please detail all aspects of the complaint, including your order number.

      9.3       If you paid by credit card, you may have additional rights of redress.

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    • Privacy and Cookies Policy
      Privacy and Cookies Policy
    • Other Policies
      Other Policies
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