-
Financial Services
-
Frasers Plus
Frasers Plus
-
Frasers Plus
-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing Orders
-
Completed Orders
Completed Orders
-
Product info
Product info
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Returns
-
My Account
-
Customer Service
Customer Service
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Customer Service
-
Legal & Privacy
-
Terms & Conditions
Terms & Conditions9. Complaints
9.1 We take Customer feedback very seriously and aim to deal with complaints as quickly and effectively as possible.
9.2 To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Service HERE. To assist us in dealing with your complaint, please detail all aspects of the complaint, including your order number.
9.3 If you paid by credit card, you may have additional rights of redress.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No
Send feedbackContact UsThanks for your feedback.
If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.
If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.
Still need to contact us
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Other Policies
Other Policies
-
Terms & Conditions